TROUBLE When Opening Photo Attachments

  23790954 11:59 08 Jan 2008

Hi! there,

Once again I need the help of you kind people, who have helped me out on numerous occasions in the past. Although some photograph attachments CAN be opened on a PC system, I have come across some photograph attachments, which will NOT open on a system, and when you try to open themhe following message is displayed on the monitor:

"This file does not have a programme associated with it for performing this action"
"Create an association in the folder options control panel"

Would some kind person inform an elderly pensioner, in easy understandable language, what to do to rectify this. Please do make it easy for me to understand.

Many thanks for all help given.

  johnnyrocker 12:04 08 Jan 2008

first guess is in the message re file association, i would think the sender has sent you a link to where they are stored on their equipment as opposed to the pic itself?


  anchor 13:21 08 Jan 2008

What is the file type of the photograph attachments?; (eg: jpg, tif).

My guess is that either this particular file type has not yet been associated with whatever graphic programme you have on your PC.

Alternatively, the file type is incorrect, (eg: someone has wrongly called a jpg, a jgp)

  VoG II 13:26 08 Jan 2008

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