I frequently watch recorded demos online and previously had no problems, however in the last couple of weeks I have had perfect sound but the picture either does not appear or appears as a series of "frozen frames". These demos use Windows Media Player and I note in the bottom left corner it says buffering and gives a percentage figure up to 99% or less then starts again and somtimes even goes backwards from the figure it had got to. Any solutions please?
Thanks, have done that but still the same. I can't understand why this has only happened in th last couple of weeks. I've gone back to a restore point 3 weeks ago but that didn't help either. I'm also having trouble with my BT Voyager router (again only in the last few weeks). It cuts off whenever I answer the phone. Maybe they could be connected.
If you have more than one phone, each should have its own filter - I have found in the past that simply swapping filters between phones sometimes works - don't ask me why! Also have you tried re-setting your router, disconnect Power from router, wait ten seconds, then re-connect Power to router.
Put new filters on the main BT inlet and on the Voyager one and the DSL light was flickering more than ever. In desperation disconnected the filter from the surge protector and plugged it into the phone socket direct and now it doesn't cut off when the phone rings. Unfortunately, no improvement on the buffering problem. Still "frozen frames" etc. So please don't give up on me.....