Trouble with Skype phone

  brambles 11:35 08 Feb 2007

The problem I have is that my VOIP Skype phone doesn't appear to load. Consequently when I access Skype/Options/Sound devices the only items shown are (a)Windows default devices (b) Santa Cruz - my sound card system.
I've reinstalled the Skype phone software but still no joy. Any recommendations please?


  Diodorus Siculus 11:50 08 Feb 2007

Is it connected via USB? If so, can you try a different USB port?

  brambles 12:14 08 Feb 2007

Diodorus Siculus: hank you for your quick response - yes I have tried other USB ports. After your response I tried an alternative on my main hub and to begin with it did show the VOIP phone as a device. As soon as I tried to make the Skype Test call there was an alarm sound of some sort & when I looked again in the Options there were again only two. Perhaps the phone itself is the problem?


  Miros 14:01 08 Feb 2007

I have a Yamamoto USB Voip phone and to use it I had download a driver for it, if this is your problem? go to the manufacturers web sit to download one.

  brambles 15:13 08 Feb 2007

Miros Thanks for your recommendation - have tried this. The problem is that the fault is spasmodic and not consistent.


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