trouble with Kaspersky download from CD

  Nicky1 21:54 20 Oct 2006

I downloaded the Kaspersky Internet Security on to my laptop (XP Medial edition), and since then computer has frozen, I have not been able to access any programmes, computer responds erratically... Help!!

  terryf 21:57 20 Oct 2006

Boot up in safe mode by pressing F8 repeatedly during booting, choose safe mode, log in as admin and un-instal Kasp*****

  Nicky1 22:20 20 Oct 2006

Thanks very much for you reply. Have tried this but I get a message saying Windows Installer service cannot be accessed in safe mode. Any other ideas?

  lulubelle 18:48 21 Oct 2006

I had exactly the same problem with Kaspersky. I ended up having do to a system restore. Thank goodness it worked for me. Why not give it a try?

  Bunts43 18:59 21 Oct 2006

I have found a problem with the activating code.
Instructions tell you to access click here but it's impossible.
Although I managed to download to my pc but trying to activate it is a no no.The so called code consisting of six numbers which I eventually got brings up a notice Request incrrect activation code.I find the progamme completely useless.

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