hello my pc says i have 3 trojans and i`m not sure how or where they came from or more to the point how to get rid of them please help me thanks Chris
How is your PC "telling you" that you have trojans? Sounds as though you have a rogue anti-malware program. Does it have a name at the top of the window?
thanks for the reply it says TROJAN HORSE CRYPTIC.IS.......... i have ran a scan and it says i have 3 of the above.
WHAT SAYS?What malware or virus scanner are you using?
i`m using avg free 9.0 and malwarebyte anti malware
So which one says you have the Trojans - because they both have the means of removing or quarantining what they find.
avg says i have the trojan, but it wont let me remove it as its the free version. is there a free removal download i can use to get rid of it?
AVG 9.0 Free will remove problems it finds - I can't believe that you are getting a message to say the free version cannot move them to the virus vault. What exactly is the message you get?
i also have a black background on my desktop which i cant change the colour of.
sorry sea urchin i have just been to the virus vault and removed them what actions do i need to do now??
Once they are in the virus vault then AVG has removed them from your system - you have now presumably deleted them from the vault. I would reboot your PC and then run one more scan to make sure it is clear.
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