transfer emails from dead PC

  rogermatthews 17:37 06 Jan 2010
Locked

Sorry is this has already been covered - a search did bring up hundreds of results!

My wife's PC went 'dead' and I've given her a new one. Thanks to HP, it can't handle the old hard drive (no IDE connections) so I've had to plug the drive into my PC. Both run XP. I've transferred most data but she wants recent emails, contacts etc for MS Office OUtlook copied over. An added complication is that she has been running Office 2007, my Office is an older version.

Trying to run her version of Office won't work on my machine (the prog is there on her hard drive but presumably registry settings, accounts etc aren't recognised). Is there a file of her emails, contacts etc somewhere on her hard drive which I can simply copy over, or import on her machine?

I can install the latest Office version on my PC if necessary but presumably I'll still need to know the file of her email data

Thanks

  [email protected]© 18:29 06 Jan 2010

Look for .pst and .wba files.

  [email protected]© 18:29 06 Jan 2010

Sorry should be .wab

  GaT7 18:52 06 Jan 2010

If you have a USB flash drive, you could transfer her Outlook .pst store file(s) to the HP PC. By default, these files are located in the following folder: C:\Documents and Settings\[User profile name]\Local Settings\Application Data\Microsoft\Outlook\ (for XP) & C:\Users\[User profile name]\AppData\Local\Microsoft\Outlook\ (for Vista) - & bear the names Outlook.pst &/or Archive.pst.

Then use her OL2007 to import the data:

"Follow these steps to restore, or import, your data into Outlook:

1. If the .pst file that you want to import is stored on a removable device, such as a floppy disk, a portable hard disk drive, a CD-ROM, a magnetic tape cassette, or any other storage medium [e.g. USB flash drive], insert or connect the storage device, and then copy the .pst file to the hard disk drive of the computer.

When you copy the .pst file, make sure that the Read-Only attribute is not selected. If this attribute is selected, you might receive the following error message:
'The specified device, file, or path could not be accessed. It may have been deleted, it may be in use, you may be experiencing network problems, or you may not have sufficient permission to access it. Close any application using this file and try again.'
If you receive this error message, clear the Read-Only attribute, and then copy the file again.

2. Open Outlook [2007].

3. On the File menu, click Import And Export. If the command is not available, rest the pointer over the chevrons at the bottom of the menu, and then click Import and Export.

4. Click Import from another program or file, and then click Next.

5. Click Personal Folder File (.pst), and then click Next.

6. Type the path and the name of the .pst file that you want to import, and then click Next.

7. Select the folder that you want to import. To import everything in the .pst file, select the top of the hierarchy.

8. Click Finish."

If stored locally, click here mentions that contacts are contained in the .pst file as well.

[email protected]©, .wab files are Outlook Express related I think. G

  rogermatthews 20:29 06 Jan 2010

HI [email protected], Crossbow7, many thanks for your posts

Yes, a search located the .pst file, now imported into wife's Outlook, and at last I can get some peace tonight!

Thanks again

Roger

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