Hello and good evening my friend just rang me, she seems to have downloaded, total security protection which I found is rogue software, and it says her laptop is infected......and I need to remove this for her.....i just want the easiest way to remove this dodgy software!!!!! ASAP!!!!
hello buteman, and anyone else out there, after downloadng the malwarebytes anti-malware, i updated it as u saud the when i press full scan tge whole thing just vanishes, ive clcked on the desktop icon 3/4 tmes..and it just continues to vanish!!!!
Thanks so much buteman, and all the other peoplefor your help.....i ran maleware bytes in safe mode, and it TOTTALLY removed total security from my friends laptop!!! Ive told my friend NEVER to go on dodgy webistes agan or download anything without contacting me first. This total security thing is a right nast peace of work!!!!!! Once again, thank you all for your help......and buteman u are a legend on the pc advisor forum u've helped me and loads of people on here time and time again, pls keep up the good work.
What I did was when i rebooted my laptop I held del and went to safe mode and then did a system restore to a week ago. it worked for me. it took me hours to get it right because the program blocked me from accessing everything. including task manager, and the system restore from the control panel. It was a problem for over 12 hours for me but I finally got rid of it!
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