Toshiba laptop dvd player trouble

  jaffajader 21:47 28 Oct 2008
Locked

Hi there, i've only had my toshiba laptop for about 6 months but the dvd player has been playing up for about half that time - it doesn't autoplay dvds sometimes and has started making some quite alarming sounds whenever i try to play a dvd, before just refusing to play it at all! Would be v grateful if someone could recommend a solution or any advice!

Thanks,
Jade

  Why wont it work 22:32 28 Oct 2008

If you bought the laptop new, and it is only 6 months old it should have at least another 6 months warranty on it. You should try talking to the shop you bought it from or failing that ring up Toshiba themselves.

It sounds like an actual fault with the DVD drive to me, although you could try getting one of those cleaning disk things, it's possible that it's just the lens is dirty- so it's having to spin up fast to try and read it.

Also, if you look for updates for your model of laptop on the Toshiba website, it's possible there is an update for your DVD drive which might fix it too. (I had to update a friend's DVD drive firmware the other day which had somewhat similar problems- and it fixed them),

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