Toolbar that won't go away

  kinger 21:12 18 Sep 2005

A friend has got a toolbar appearing at the bottom of his Internet Explorer window.

I can't remove it as I can any other 'normal' toolbar as it doesn't show up in any settings.

I don't know who makes it so don't know how to uninstall it. Add remove doesn't list it.

Here is a descripiton of it just in case anyone of you can identify this menace.

It runs on Windows XP second edition, looks like an MSN skin.

It has heading on the left hand side: Make Money / Music / Casino / Investing / Travel / Mortgage.

Options in the middle of the bar include adult sites which is annoying as children use the computer. The list includes: Dating, singles, etc..

Finally, there is a search box with a 'Go' button.

Can anyone tell me what it is and, more importantly, how to permanently remove it?

Many thanks.

  Diodorus Siculus 21:14 18 Sep 2005

click here
Lavasoft click here
CWShredder - Defeat CoolWebSearch - Download CWShredder Free click here
Spybot-S&D! click here
a² Download, install, update and run the above. That will clear it and probably lots more too...

  kinger 21:19 18 Sep 2005

Lavasoft has just been updated on the PC and a full scan showed nothing.

But I will download S&D etc..

Thanks for the reply so quickly, Diodorus Siculus

  Number 7 21:33 18 Sep 2005

If it's Windows xp SP2, then have a look under Tools> Manage Add-Ons.

The Toolbar should appear in the list- disable it.

Post any info in the List here.

Also, try this click here

  kinger 21:52 18 Sep 2005

I'll take a look Number 7


  Terry Brown 22:13 18 Sep 2005

If these all fail, goto RUN and enter MSCONFIG ,check the start menu and if you see a program you do not reconise, unclick it (not anti-virus or firewalls). You could also try going to RUN and entering REGEDIT, open software and search that, BUT be very careful what you remove as you can easily make your machine un-usable.

  kinger 22:33 18 Sep 2005

Thanks Terry. I will visit friends computer tomorrow and try out the above.

Thanks for your suggestions everyone. I'll let you know how things go.

  VoG II 22:35 18 Sep 2005

If all that good advice does not resolve the problem create a HJT log click here and post it on this specialised forum click here

  RobCharles1981 22:52 18 Sep 2005

I would download the Microsoft Antispyware it would most certainy remove the problem he is getting

  spmilligan 23:29 18 Sep 2005

I had the same thing, it comes in from msn messenger. look for messenger plus in add/remove and remove it there or download antispware from microsoft update site.

  VoG II 23:33 18 Sep 2005

Ah, actually MSN Messenger PLUS. Antispyware download click here

Just in case removing any of the crud loses internet connectivity download click here before you remove anything.

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