My wife has been using a programme on CD'S, for quite a while, to print Templates and Greetings cards etc; after choosing an item to print out, the toolbar, which comes with the programme, has suddenly disappeared and in its place is a "transparent" Black toolbar with White printed headings and not the same number of headings. The correct toolbar is missing. I have restarted the computer and cleaned up the drive. I have done a Norton scan which only found some tracking cookies which have been deleted.
No new programmes, add ons etc; have been installed and the programme worked perfectly up until now.
Any help gratefully received as she needs to finish some work on it.