Claymeister 18:36 30 Aug 2007

Afternoon All,

just wondering if anybody has any advice on the above. i have just recently bought one and tried to update it now it wont work. when i turn it on i get a screen showing my memory card coming out of the bottom of the unit and a cross going through it. after being on the TomTom website it says to re-connect it to the computer and removed programs, but now my pc cant even pick up the TomTom via usb.

help would be greatly appreciated.

  Microdot 18:47 30 Aug 2007


Has it got a reset button underneath?

Had to do this several times to get my TomTomGo 500 back up and running.
Cheers de Art.

  Claymeister 19:34 30 Aug 2007

i have tried this numerous time with no joy.

Thanks though


  johndrew 19:38 30 Aug 2007

Did you back up the software as recommended using the TomTom One software on the CD? If so you should be able to format and re-install, if not I have no suggestions except to contact TomTom Support.

  Claymeister 19:43 30 Aug 2007

Thanks Johndrew, but as i say i cant connect to re-install the back up i will be contacting TomTom support first thing.

Thanks for your help.


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