woodchip 10:05 05 Mar 2009

You could say this is not a Computer Problem, but it is as I am trying to backup my TomTom on Laptop, and get this Error

ERROR: DesktopLib/FileCopy/Error: An error occurred. Unable to create the files required to copy this item to your computer.
@ .\controller\FileCopyThread.cpp(137)
An error occurred while reading this file: "I:\statdata\triplog-2009-02-23.dat"
An error occurred while writing to this file: "C:\Documents and Settings\Colin Exley\My Documents\TomTom\HOME\Backup\GO\Backup01\InternalMemory\statdata\triplog-2009-02-23.dat"
in .\controller\FileCopyThread.cpp:137
0. chrome://tthome/content/ui/bindings/commit.js:74
1. chrome://tthome/content/ui/bindings/ttwizard.xml:1033
this._commitFailed(i, commitPage);
2. chrome://tthome/content/logic/util.js:77
return func.apply(obj, arguments);
3. chrome://tthome/content/logic/dllUtils.js:70
4. chrome://tthome/content/logic/dllUtils.js:62

Time: Thu, 05 Mar 2009 09:44:19 GMT

can anybody see the problem I am having, tried sending a Report to TomTom but there site is a Wast of Time, not designed with e-mail help in mind

  muddypaws 10:13 05 Mar 2009

Can you not just drag the folder to a USB pen thingy?
But must be a reason why not, seeing it is you!
While on subject of TT are you aware of this site?
click here

Very handy and I have all of them.

  Graphicool1 10:15 05 Mar 2009

UK - 08451610009 - Monday - Friday: 8:00 a.m. to 6:30 p.m. GMT

  Graphicool1 10:19 05 Mar 2009

The phone number was from their web site. If it turns out ok fo you perhaps you could take a look at my problem. Posted this morning...

'PC won't boot into Windows'

  woodchip 10:21 05 Mar 2009

It does not show up like a removable Drive and no it does not have a card its built in. So I cannot expand to drag files. It just shows as a TomTom icon in windows Explorer with + at he side of it, but when I click on + it just disappears

  woodchip 10:44 05 Mar 2009

Sorted Thanks

  woodchip 13:01 05 Mar 2009

I sorted it using your link to point me in the right direction. THANKS

  Bagsey 17:15 05 Mar 2009

Hi . Are you aware that the TomTom forum that was so good but died about a couple of years ago is back up and runnng again.On here
click here
I thought that is might be of interest.

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