Tiscali and Microsoft Office Outlook

  Truronian 17:47 18 May 2015
Locked

My ISP is Tiscali. I have also loaded Microsoft Office Outlook which I used when I was working and which I like. When I downloaded office I was automatically asked about my ISP and password. It all works very well and I am happy with it. I now notice, however, that there is a message to me on my Tiscali account site that my password has been hacked and suggesting that I change it. Is this an automatic warning that everybody is receiving? If not, how do I change the password without upsetting Microsoft Office Outlook?

  Ian in Northampton 18:14 18 May 2015

First thing to be absolutely certain of: did the email really come from Tiscali? I'm sure you've checked, but those scams can be very deceptive.

  onthelimit1 19:23 18 May 2015

If you're sure it's genuine, change the password in Tiscali, then go to Outlook, Accounts and change the password there.

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