Hi Jimmy14, I have the 1Mb connection at the moment (well I'm on my backup dialup connection at the moment). I tried to upgrade to the 2Mb connection recently but no luck with the upgrade despite Tiscali's assurances (my line is 2Mb capable). On further investigation, it seems that at least two Tiscali users in my area are having the same problem.
STREETWORK: That seems very apt at the moment although this is the first time since the Lineone days that I've had any real problem with Tiscali. :-)
Hi Stuartli, I have investigated the problem using both Tiscali's site and the MSKB and along with the answers (or lack thereof) that I could find relating to my [specific] problem, and the fact that two other Tiscali users in my area are having the same problem, I have come to the conclusion that it is indeed a problem on Tiscali's end. I did something I never do and phoned the Tiscali helpline (in India for God's sake) just to see what they had to say. Guess what.......... "our engineers are aware of the problem and are working on it, try your connection again in 4 or 5 hours"............
P.S. Stuartli, didn't you switch from Tiscali recently? I think I read that in one of your posts, how's your new connection?