My friend reinstalled XP yesterday and all went well until it came to setting up the network connection and Outlook Express. The internet would keep disconnecting after only a few minutes, and always when opening Outlook Express (version6)
He is using Comodo firewall so could that be anything to do with it?
The tiscali broadband connection settings have been reset over and over but it makes no difference. I have also tried retyping username and password each time before logging on.
I'm sorry if I'm confusing you but here is what's happening now. I'll try to be plain about it!
A scenario. You connect to broadband and go to view webpages. All is fine. Then you decide you want to check emails. So you shut the webpage you were looking at and open Outlook Express. Immediately the blue tv screens disappear from system tray and a little window comes up saying, "You are working offline. Do you wish to connect?" Or something like that. You click on the Connect button and go into Outlook Express.
Well, not really, because when you close Outlook Express and go back to Internet Explorer the page won't show because under Tools (Internet Explorer 7, by the way) Work Offline has had a tick put beside it.
Well thank you all for your advice. It seems the matter has now been resolved although what the user did to modify the settings and correct them in the process is a mystery; even he is unaware of what he pressed on!.
At least now it's sorted but I'm afraid I can't tell you how or why.
I had a problem like this when OE would go offline when I was online, solved it by going to IE>Tools>Internet options>connections>Lan settings and ticked 'Automatically detect settings'. This problem seemed to come on after I installed IE7 and since I ticked that setting have had no problems with OE