Tiscali broadband installation problem

  sugarbabe 21:16 29 Apr 2008

Hoping someone will be able to help me. Am installing tiscali broadband for first time on pc i have siemens router installed and belkin adapter, which are all working fine and network is connected. But have no internet access

I have no online light but when i try to configure router with username and password I get error incorrect password or username.

HAve rung support and confirmed that username is email address and the password. They have referred me 2 second level support but am getting nowhere.

Any help would be much appreciated

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