i have their 2Mb unlimited broadband. I use my own d link wireless modem router but my pc is cabled into it rather than wireless.
90% of the time it connects and stays connected with no problems. but every so often I'm on the web and if won't open the next page or any page after that. I have to turn off the pc and modem router at the mains and leave for a minute then power both back on to connect again. Even then sometimes then it doesn't connect again. Any ideas?? I'm thinking of their 8mb offer but am reluctant to committ if tiscali have a problem with maintaining connection all the time. Saying that the problem may be an issue with a setting on my pc.
All anti virus, spyware, microsoft updates etc are up to date. I use zonealram internet security suite with it's firewall. Modem router also has firewall enabled on it.
I went through the tiscali q+a's and made some changes to my setup and so far so good.
However tiscali does say that you should plug router/modem straight into the bt line with a filter and never use an extension lead. I have a 20 foot extension lead. Do you think that that may be slowing/disconnecting my connection? the D link came with a usb wireless stick so I could plug the modem/router directly into the bt line (in another room but thin walls) and use the usb wireless stick rather than having my pc cabled into the router? what do you think?
out of interest would you be willing to run this speed test for me and tell me your results because I am on Tiscali's 2Mb unlimited Broadband and am receving 4/5Mb downstream and 373Kb upstream. I would be grateful if you would and the link is below, click here James