I have tried to email from thunderbird but it gets bounced with the following message. Sending of message failed. An error occurred sending mail: Unable to authenticate to SMTP server smtp.ntlworld.com. The server does not support authentication (SMTP-AUTH) but you have chosen to use authentication. Untick 'Use name and password' for that server or contact your service provider. I can't find where the untick box referred to is situated. I have just gone into Windows 7 and can't understand why Microsoft has made it so difficult to email. ernieernie
In Thunderbird go to Tools - Account Settings. Click on Outgoing Server (SMTP) in left pane - then highlight account name in right pane and click Edit. Untick box beside Use secure authentication and click OK.
Thanks a million, Sea Urchin. It worked a treat. It's so easy when you know how. I just wish that error messages could be a bit more helpful. The writers don't seem to think that people in trouble need a bit of guidance too.