Thunderbird requires pass word after clean install

  bumpkin 16:19 01 Feb 2015

Me again, trying to set things up and running after clean install. I downloaded Thunderbird to use for my Email but it asks for the password for [email protected] What does it require and how do I find it or set one. Win7.

  alanrwood 16:43 01 Feb 2015

It is asking for your login password to your TalkTalk email account which you probably set a long time ago. Always best to keep a note of these passwords.

  bumpkin 17:40 01 Feb 2015

That is the password I tried and it said log in to imap server failed enter new password.

  robin_x 18:54 01 Feb 2015

Thunderbird is arsey with me somtetimes over passwords, and always has been.

I even set a Master Password, but it still does it.

Re-try (for each of multiple logins) often works when details are correct.

But check you can login on the TT site with e-mail address (not username) and password.

click here

Check Thunderbird Tools > Options > Security > Passwords is correct. Delete any duplicate entries.

  bumpkin 20:50 01 Feb 2015

I have reset the password via another pc as I can get no Email. Works fine on that one and I can access the TT site and log in to my account. On this one it is asking for imap when I have smtp to my knowledge.

  bumpkin 21:33 01 Feb 2015

Ok, so can someone guide me to a decent email server that does not require the ins and outs of a cows bum before refusing to work anyway.

  AroundAgain 22:15 01 Feb 2015

Hi Bumkin

I've just seen this thread. I have Thunderbird with IMAP and have previously used TalkTalk

Firstly, I would suggest checking the settings. This site may help you with checking - IMAP settings for TalkTalk

Secondly, may I suggest that, once you've checked all your settings etc, that you go to Tools -> Options -> Security (tab) -> Saved Passwords. Click on 'Remove All' (lower left of window). Then, close window. Yes, sounds drastic. Then restart Thunderbird, it will ask for your password, enter it, ensure a tick in the 'Remember Password' box and see if that has sorted your problem.

If this hasn't sorted your problem, then maybe try the TalkTalk forum - TalkTalk Forums

Another forum is the MozillaZine Forums. There are many experienced and knowledgeable folks on there willing to help.

I really do hope you solve this. As said previously, Thunderbird is a brilliant email client which can be customised to suit your individual needs.

I'll be interested to hear your progress ;)

Best of luck. I recommend sticking with this one! :)

  bumpkin 23:08 01 Feb 2015

AroundAgain, thanks for your suggestion which I will try, as I said it is a new install so currently ploughing through the 171 updates that it requires so do not wish to interfere with it now. I am posting this from a different PC.

  alanrwood 10:11 02 Feb 2015

You almost certainly have not set up T/B correctly. On the account settings you can select either a pop3 or IMAC server. Try setting them manually in Tools/Account Settings as sometimes the T/B automatic recognition will get it wrong and select IMAP instead of pop3. Also be careful what you set for the port and authentication settings.

  bumpkin 11:03 02 Feb 2015

I did the obvious thing in the end and copied the settings from the PC that was working:-)

Thanks to all.

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