three attempts to log into cpanel, is that norm?

  Leslie-212488 10:21 13 Oct 2007

Hi, all, it's me again.
I have signed up with a hosting company, i have a domain name, a username and a password. which i have changed.
When i type in the cpanel ip address, i get the admin login bialog box. But i have to type in my username and pw three times before it will give the login box for cpanel. i then enter username and pw once and i am into cpanel. Is that normal?
or am i doing something wrong.

  Patr100 14:02 14 Oct 2007

As nobody else has answered so far, I will say that no, it shouldn't take three times by default. I would double check the password and username - are they case sensitive?

  Leslie-212488 20:14 14 Oct 2007

I am always having to type in the user name and pw three times, and i am sure that they are both correct all the time.
Mind you saying that, this morning, i logged in by typing in the ip address, this time it let me in on the first attempt.
Previously i had saved the address in my favourites. Maybe thats it.
How should i log in.

  jason-1205065 08:40 15 Oct 2007

hay you dont have to login to cpanle 3 times to get in its to do with your host if you want a better host just email me and i can set you up on our servers and if you pay for 1 years hosting you get 1 month free

  Leslie-212488 19:33 15 Oct 2007

i was not aware that you could cancel, have paid for a year.

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