I wish we had an edit button - that was awful - let try that again:
I am working on a site for someone who is a qualified (within their field) "complementary" therapist. Now aside from any issues of the proven efficacy of any such treatments etc. looking at similar sites, I felt a small section of testimonials from satisfied clients would be good to include, particularly as the personal aspect is a major factor.
Now what if any are the legal requirements for such statements? If a "Mr A" is quoted to say he "Never felt better" - is a written signed statement always required or can it be verified in some other way?