I'm not sure if you can get call barring from BT if you are not with them....Think that would be a Talk Talk issue, but you can get the telephone preference service (blocks cold sales calls and other junk)
BT confirmed that,my line was in order but to dropped me like a brick because the person is was calling was not their customer. They had to contact their supplier to apply to BT to sort it. This was a TalkTalk package I seem to recall.
TalkTalk's landline services are clearly detailed from My Account>Landline>Manage My Services.
You have to have a BT line to be able to use TalkTalk; CPW, in the majority of cases, has its own LLU equipment in BT exchanges and BT is, as usual in such setups, responsible only for the phone line from the exchange to your Master Socket.
You pay TalkTalk for line rental which, in turn, is then handed over to BT (no doubt with a small commission!)
BT or TalkTalk should discuss any problems with the actual customer and that is the reason a number of security questions have to be answered first.
If you are a TalkTalk or similar ISP customer who has to have a BT line to receive the service, then you always have to approach the supplier first who, in turn, takes the matter up with BT if necessary.
Hi Stuartli, thanks for the response, the first thing I did was My account>landline>manage my services as you suggest. The on screen message I got read "Because you currently pay your line rental to another provider, we are unable to amend your calling features online. please contact your current line rental provider to change your calling features or contact us to switch your line rental to talktalk"
This is the bit that I am having trouble with, as I pay talktalk for the line rental.