Techbical Help Reqd.

  peterleemaxwell 12:08 02 Jan 2015
Locked

I get the blue screen randomly for no known reason. I have checked the hard drive using a software prog. (HDTUNE) I run Windows 7 the error messages are:-

BCP2: FFFFF9600016682E BCP3: FFFFF8800A0FD1E0 BCP4: 0000000000000000 OS Version: 617601 Service Pack: 1_0 Product: 768_1

Files that help describe the problem: C:\Windows\Minidump\123114-37237-01.dmp C:\Users\The MAX\AppData\Local\Temp\WER-242238-0.sysdata.xm and when I go to check those folders I cannot read it because notebook just gives me a load of gobbledygook. Hope I get a reply and help.

  Fruit Bat /\0/\ 12:13 02 Jan 2015

What do you get before BC2?

try bluescreen view to analyse the minidump

  peterleemaxwell 12:20 02 Jan 2015

Thanks Fruit Bat /\0/\, You have helped me a time or two in the past and it is appreciated. I will study the programme as I have just downloaded it. All the best to you and yours for 2015.

  peterleemaxwell 12:28 02 Jan 2015

This is in the mini dump. It's a random crash and could happen at any time.

ntoskrnl.exe ntoskrnl.exe+75169 fffff80003853000 fffff80003e38000 0x005e5000 0x53b9f073 07/07/2014 00:57:23
win32k.sys win32k.sys+d682e fffff96000090000 fffff960003b2000 0x00322000 0x54372ef1 10/10/2014 00:57:21
hal.dll fffff8000380a000 fffff80003853000 0x00049000 0x4ce7c669 20/11/2010 13:00:25
kdcom.dll fffff80000bca000 fffff80000bd4000 0x0000a000 0x4d4d8061 05/02/2011 16:52:49
mcupdate.dll fffff88000cc7000 fffff88000d16000 0x0004f000 0x4ce7c737 20/11/2010 13:03:51
PSHED.dll fffff88000d16000 fffff88000d2a000 0x00014000 0x4a5be027 14/07/2009 01:32:23
CLFS.SYS fffff88000d2a000 fffff88000d88000 0x0005e000 0x4a5bc11d 13/07/2009 23:19:57
CI.dll fffff88000d88000 fffff88000dfd000 0x00075000 0x53acd125 27/06/2014 02:04:21
Wdf01000.sys fffff88000c00000 fffff88000cc2000 0x000c2000 0x51c51641 22/06/2013 03:13:05
WDFLDR.SYS fffff88000e0a000 fffff88000e1a000 0x00010000 0x5010ab70 26/07/2012 02:29:04
kl1.sys fffff8800107a000 fffff880017d8000 0x0075e000 0x51c953f0 25/06/2013 08:25:20
ACPI.sys fffff88001000000 fffff88001057000 0x00057000 0x4ce79294 20/11/2010 09:19:16
WMILIB.SYS fffff88001057000 fffff88001060000 0x00009000 0x4a5bc117 13/07/2009 23:19:51
msisadrv.sys fffff88001060000 fffff8800106a000 0x0000a000 0x4a5bc0fe 13/07/2009 23:19:26
pci.sys fffff88000e1a000 fffff88000e4d000 0x00033000 0x4ce7928f 20/11/2010 09:19:11
vdrvroot.sys fffff8800106a000 fffff88001077000 0x0000d000 0x4a5bcadb 14/07/2009 00:01:31
partmgr.sys fffff880017d8000 fffff880017ed000 0x00015000 0x4f641bc1 17/03/2012 05:06:09
volmgr.sys fffff88000e4d000 fffff88000e62000 0x00015000 0x4ce792a0 20/11/2010 09:19:28
volmgrx.sys fffff88000e62000 fffff88000ebe000 0x0005c000 0x4ce792eb 20/11/2010 09:20:43
mountmgr.sys fffff88000ebe000 fffff88000ed8000 0x0001a000 0x4ce79299 20/11/2010 09:19:21
iaStor.sys fffff8800181c000 fffff88001970000 0x00154000 0x4cd50774 06/11/2010 07:44:52
atapi.sys fffff88001970000 fffff88001979000 0x00009000 0x4a5bc113 13/07/2009 23:19:47
ataport.SYS fffff88001979000 fffff880019a3000 0x0002a000 0x51fef9b5 05/08/2013 01:02:45
iaStorA.sys fffff88001aeb000 fffff88001db8000 0x002cd000 0x50f447bb 14/01/2013 18:00:27
storport.sys fffff88001a00000 fffff88001a64000 0x00064000 0x52f04432 04/02/2014 01:36:50
amdxata.sys fffff88001a64000 fffff88001a6f000 0x0000b000 0x4ba3a3ca 19/03/2010 16:18:18
fltmgr.sys fffff88001a6f000 fffff88001abb000 0x0004c000 0x4ce7929c 20/11/2010 09:19:24
fileinfo.sys fffff88001abb000 fffff88001acf000 0x00014000 0x4a5bc481 13/07/2009 23:34:25
oodrvled.sys fffff88001acf000 fffff88001adb000 0x0000c000 0x4d6e5a6d 02/03/2011 14:55:41
PxHlpa64.sys fffff88001adb000 fffff88001ae7040 0x0000c040 0x4addfcaa 20/10/2009 18:08:42
Ntfs.sys fffff88001e28000 fffff88001fd1000 0x001a9000 0x52e1be8a 24/01/2014 01:14:50
msrpc.sys fffff88000ed8000 fffff88000f36000 0x0005e000 0x4ce79334 20/11/2010 09:21:56
ksecdd.sys fffff88001fd1000 fffff88001fec000 0x0001b000 0x5348920e 12/04/2014 01:08:30
cng.sys fffff88000f36000 fffff88000fa8000 0x00072000 0x50194fb7 01/08/2012 15:48:07
pcw.sys fffff88001fec000 fffff88001ffd000 0x00011000 0x4a5bc0ff 13/07/2009 23:19:27
Fs_Rec.sys fffff88001e00000 fffff88001e0a000 0x0000a000 0x4f4eefd2 01/03/2012 03:41:06
ndis.sys fffff8800201f000 fffff88002111000 0x000f2000 0x5034f6b2 22/08/2012 15:11:46
NETIO.SYS fffff88002111000 fffff88002171000 0x00060000 0x5294760d 26/11/2013 10:21:01
ksecpkg.sys fffff88002171000 fffff8800219d000 0x0002c000 0x543c7790 14/10/2014 01:08:32
tcpip.sys fffff88002201000 fffff88002400000 0x001ff000 0x533f5bd4 05/04/2014 01:26:44
fwpkclnt.sys fffff8800219d000 fffff880021e6000 0x00049000 0x533f5b09 05/04/2014 01:23:21
volsnap.sys fffff880019a3000 fffff880019ef000 0x0004c000 0x4ce792c8 20/11/2010 09:20:08
spldr.sys fffff880021e6000 fffff880021ee000 0x00008000 0x4a0858bb 11/05/2009 16:56:27
SmartDefragDriver.sys fffff880021ee000 fffff880021f6000 0x00008000 0x52b80b00 23/12/2013 10:05:52
rdyboost.sys fffff88001db8000 fffff88001df2000 0x0003a000 0x4ce7982e 20/11/2010 09:43:10
mup.sys fffff88002000000 fffff88002012000 0x00012000 0x4a5

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