Teamviewer. remote access...I need a user guide how to access a friends laptop

  julius44 08:21 31 May 2012
Locked

Good morning to you all. I need some help advice please asap. I have the teamviewer remote access software installed on my desktop, and I need to access a friends laptop as well how do i do this please?? The laptop has problems and she wants me to look at it,.....ive told her I may be able to remotely access it for her and she's ok with this..so what does she need to do pls?? I need step by step tutorial asap..many thanks.

  Zak 08:27 31 May 2012
  KRONOS the First 08:29 31 May 2012

Watch video here,Team viewer,click on Remote Control.

  onthelimit1 08:50 31 May 2012

It's a very useful bit of software. You have to be a bit patient sometimes, as mouse clicks etc are much slower when you have remote control.

  Simsy 20:35 31 May 2012

Something that hasn't been mentioned so far is that she has to have teamviewer installed as well!

With apologies if that's already the case.

An alternative, that I think is slightly easier from the helpee's perspective is Crossloop.

www.crossloop.com

Again, this will be need to be installed on both PCs.

Regards,

Simsy

  Simsy 20:37 31 May 2012

whoops... got the hyperlink wrong

Crossloop

Regards,

Simsy

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Best phone camera 2017

Stunning new film posters by Hattie Stewart, Joe Cruz & more

iPad Pro 10.5in (2017) review

28 astuces pour profiter au mieux de votre iPhone