TCP/IP Not installed error

  greenkeen 20:29 17 Aug 2006
Locked

On starting windows an error message appears in a box titled MOBILE DEVICES PROPERTIES. The error message inside states The TCP/IP network is not installed. I cannot access the internet at all on this computer.
It is running win xp. The network connections properties state that TCP/IP protocol 6 is installed and working. In add/remove windows components TCP/IP is ticked but is shown as 0mb.
Any ideas please.
No new software has been installed and sys restore has made no difference and a Dell sys reset has not helped either.
Thanks

  VoG II 20:31 17 Aug 2006

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