Hello.Ever since TalkTalk turned on their equipment at my local telephone exchange here in Spalding,and thus speeding up my broadband connection from 2.2mbps to 6.2/7.1mbps,I've noticed my internet connection now turns itself off after 3 minutes.Prior to this upgrade,my internet connection,once turned on,stayed on.I have not changed,altered or interfered with any of the computer settings either prior to or directly after the upgrade.I have been in contact with TalkTalks technical helpline which was most unhelpful,and I even went into their Carphone Warehouse shop and they couldn't help either.Do any of you fine people know what might have happened and,if so,what is the cure please? Thank you very much for you very kind help.
Thank you for your kind help.It has been greatly appreciated. In the end, I went on to the Speedtouch website as suggested by 2neat to see if there was any help directly from them.I found a free upgrade for the drivers of my modem which I have downloaded and installed. Fingers crossed it does the trick! I too am extremely happy with TalkTalk and have been since its introduction last year which fell in line with the end of my then ISP. It appears fortune really did favour the foolish this time round! Thank you again and all the best.
It's a point I've mentioned in other queries about TT's broadband service using the 330 modem - I've never used the Speedtouch as I continued with the Tiscali Sagem modem initially and then bought a £15 modem router, which serves me well.
I'm on TT's LLU package and consistently get between 6MB and 6.6MB; my exchange is 580 yards away as the crow flies.