I have been with TT since May 2006 and have had few problems until last October. I have three email addresses all of which were accessible using Outlook Express. Now only one is accessible using webmail. Attempting to access the other two in webmail prompts the following error message in a new window
'The account you are trying to login as has triggered a security warning. The account in the database is assosiated(sic) with the mail-server localhost , while you are trying to access the remote account with the mail-server 127.0.0.1 Access is locked since the assosiated mail-server address is no longer used This is used as a security precaution to disallow access from unauthorized hostnames To resolve the access error
Login to the new remote-mailserver with the existing password used in TalkTalk.net Contact the administrator [email protected] to assosciate your account with the new mail-server address'
TT Helpdesk haven't a clue and it seems impossible to get hold of any techie. The email address [email protected] is unreachable. Anyone able to help? Is this to do with my machine settings or is the problem at TT end
Stuartli Thanks for that response. I have tried pinging which shows data sent and received and response times which I presume is normal. I have also run the MS automatic resetting programme for TCP/IP. The response from webmail is the same.In fact I forgot to mention that happens whatever computer I have tried from, so the problem must I suppose be with TT.
I think your right, Im also having trouble with Talktalk email. I cannot send or receive and my email accounts on Talktalk website have been removed with no way to reinstate them. Waiting reply from Talktalk,no doubt they will send me an email.
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