There's been problems over the past few days again. No sooner does things seem okay, then disaster occurs. I am sure Nigel Pearson, director of TalkTalk customer services knows full well about the problems, I have tried to inform in the past and now?.
I note that it was reported the other day, that TalkTalk complaints are down by 40%. I wonder if this as anything to do with a new venture TalkTalk is taking on with two other companies ?.
Over the past week or so I have been in contact with TalkTalk over a number of issues, and I have been informed that there are known problems with the Webmail, in respect to Tiscali/TalkTalk subscriber's.
TalkTalk have not found a 'fix' yet, and there is no timescale for doing so. So if it happens again, then its likely to be the same problems, and you will have to await an outcome, but they are working on it (and that's official)?.
If you cannot get into your Account details, then that might be due to maintenance procedures, and not an 'known' problem. Do try later, and do read any messages that might appear, especially if you are using iPods etc.
I can get and send e Mails with Pipex (Talk Talk) using normal method, but it will not let me log on to check mail via the web, so if I were at another location I could not see eMail. If it goes on I wiil contact them. Thanks for the info.
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