system volume on disk corrupt

  cassarat 23:06 23 Apr 2010
Locked

Hello
i have tried everything to get my desktop working. I start the machine it starts the acer page, then pool something succesful then black screen. Have managed to get recovery up 2 out of about 100 times, tried restore, cannot restore needs c windows, tried command prompt chkdsk\f\r, cannot run something in use, run on startup. Tried system diagnostics with tells me the system is corrupt. Started with load keyboard, then pick operating system, nothing showing, load drivers dont know which one so clicked next which gave the above choices. Downloaded a hard drive test cd, comp say disk boot failure, insert system disk. Partitioned drive, i backed up onto the d drive a few months ago, tried alt & F10 which gives me the option of factory settings but would this mead i lose everything on the comp.
Any help would great. Thank you

  Fruit Bat /\0/\ 23:10 23 Apr 2010

option of factory settings but would this mead i lose everything on the comp

yes

What operating system?

  cassarat 23:12 23 Apr 2010

sorry its vista, the machine is an acer aspire l320.
Thank you

  Fruit Bat /\0/\ 23:16 23 Apr 2010

You need to look at Windows Vista's Repair Your Computer options.

* Startup repair - This automatically fixes problems that are preventing Windows from starting
* System Restore - This will Restore Windows to an earlier point in time
* Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
* Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
* Command Prompt - This opens a Command Window

With the Complete PC Restore Option you must have made a backup of your system, either on your hard drive or on a set of DVDs, in order to use this option. If you don't have a backup then don't use this option

How you access the repair options will depend upon whether you have a Windows Vista installation disk or whether your operating system came pre-installed by your PC manufacturer.

Pre-Installed Options
NOTE

If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding.

1/ Start your PC

2/ If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again

3/ If you have a dual boot system a Boot option menu will appear. Highlight the Vista operating system and Press the F8 key

4/ In both cases, if all has gone well, an Advanced options screen will now appear

5/ Highlight the repair Your Computer option and Press Enter

6/ Select a keyboard layout, and then Click the Next button

7/ Next select your user Name and Enter your Password, then Click OK

8/ The recovery options should now appear

Windows Installation Disk
NOTE

1/ make sure your PC can boot directly from the Vista DVD. Obviously, most modern PCs can. With older machines you may need to check the PC's BIOS

2/ Start the PC

3/ Immediately insert the Windows Vista DVD into the DVD drive

4/ A Black screen will appear with the words 'Press any key to boot from CD or DVD'

5/ Press Any key to start the booting process

6/ A new screen will now appear with a progress bar. The legend say's 'Windows is loading files'

7/ After a few minutes the Microsoft copyright window ill appear and another small progress bar will be visible

8/ You will next see a Blue curtained screen

9/ After a short while the Language option screen will appear

10/ Select your language and keyboard language and the Click the Next button

11/ At the bottom left of the next screen - the Install screen, Click on the Repair Your Computer option

12/ The System recovery options will now search for your Windows Vista installation

13/ Once the Vista installation has been located, Highlight it and then Click the Next button

14/ You are now presented with the set of recovery options

15/ Click on the Option you require and follow the onscreen prompts

  cassarat 23:27 23 Apr 2010

I have vista home premium OEM.
The only way i get windows recovery to start is to unplug the computer for a while and then restart this eventually brings up recovery.
Does this means as i have home premium i am gonna lose everything.
If i push f10 it brings up acer recovery, would this also mean i would lose everything if i do factory reset.
How would i know if its the harddrive itself?
Thank you

  Fruit Bat /\0/\ 23:41 23 Apr 2010

Does this means as i have home premium i am gonna lose everything.
If i push f10 it brings up acer recovery, would this also mean i would lose everything if i do factory reset.

Yes

You need to try either

Startup repair
or Command prompt and then run
Chkdsk /f

if it will not let you run chkdsk /f try chkdsk /x

  cassarat 00:23 24 Apr 2010

I have managed to get startup repair, pushed enter and nothing, been going for about 20 mins, does it take a while to kick in? i cant hear the hard drive clunking.
Thnaks again

  Fruit Bat /\0/\ 09:52 24 Apr 2010

Yes it can take awhile.

However "Clunking" doesn't sound good It may be worth getting a new drive and backing everything up to the new one.

  cassarat 12:00 24 Apr 2010

Comp is stuck in a loop.
restarted this morning with windows failed to load choose last know good config, then restarts saying windows recovery error, starts recovery options, tried system recovery, load drivers clicked next, system restore says, offline system specify windows info, rstrui.exe/offline:c/windows. Tried command prompt starts with x:\windows\system32\, typed chkdsk\f said cannot run volume in use by another process. Tried chkdsk\ x, cannot run system in use, tried chkdsk, failed to transfer logged messages. Tried sfc\scannow, said there is a system repair that needs reboot. Rebooted and were back to windows failed to start.
Should i assume my harddrive is dead?
Many thanks for your help

  cassarat 12:16 24 Apr 2010

Could i buy an external drive and use that, and if so how would i back up from the old one.
Thank you

  woodchip 12:20 24 Apr 2010

Before trying the above , can you get into Safe mode and run Disc Checker

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