system secruity virus

  ballyboy 22:46 16 Feb 2009

help i have installed on my comp norton internet secruity 2009 but sadly this has not stopped me being infected with a virus called system secruity it keeps saying i have been infected with a long list of items but then starts saying i have to down load it to help cure the will not let me delete it from my doers not show up on my add and remove programes.i have contacted norton but they want £70.00 to help i do not if this is expensive or not as this is the first time this has happened to me.i asked if there was a software available that i could buy that would cover me 52 wks but they said not.can anyone help with this problem cheers al

  provider 2 22:57 16 Feb 2009

Read through this and then see if MBAM will remove it: click here

  birdface 08:14 17 Feb 2009

Maybe try this.It has a 30 day trial period but it will remove anything it finds.If after 30 days you no longer need it just remove it.
click here

  ballyboy 21:00 19 Feb 2009

still have the problem after trying the two items suggested what if i buy a anti virus software will this remove it or will i still have to have it removed by a pro cheers al

  Rahere 21:16 19 Feb 2009

Have you tied to run either of the programs suggested in safe mode? This is usually more effective, just make sure the programs are upto date before booting into safe mode and disconnect from internet too.

To enter safe mode press f8 on keyboard repeatedly at boot and select safe mode from options on the screen

I guess you've already considered removing Norton. Best to remove it at least for now in case it is locking files from being cleaned properly. Install again if you want after machine is clean.

Good luck

  birdface 11:26 20 Feb 2009

Hi.Looks like someone found a way to remove it.Maybe have a look and see if it helps you.

click here

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