My sony vaio laptop wouldn't turn on and when it finally did it told me to restore it, but that hasnt solved the problem, because when I turned it back on again it still wouldnt load up properly. It then ran this file check and restarted my computer to which i thought the problem had been solved, but no. My laptop took a while to start then, but took me to my log in page and then to my desktop page, but it said I was on a temporary profile. Does this mean I have lost all my files and how do I get my profile back.
You can check to see the Windows folder on the laptop by going to My Computer, then left-click on the main C: drive, you should then see the folder marked WINDOWS, open this folder and you should see loads of files.