System restore won't work in vista

  jade25 14:39 11 Jul 2007

Am used to system restore so clicked over to screens and then the one that shows it working came on and there was nothing in the middle of picture, left it there 40 minutes and nothing.
Bought vista premium PC april 15th son installed it 26 june and everything has gone wrong,mouse didn't work sound didn't but in the end found a lead missing and bought one and the mouse.
Words on screen top and left side look like they have slipped behind each other like tiles would look.
Can't get pc world to do anything and trading standards told me to write a letter but as disabled l need pc to get food ect.
Son said there were no discs with it as it was preloaded, is this true ?
I need it as disabled as everything is done on it, have tried so many things in two days and system restore was last chance, sorry to bother you again,

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