Hi can anyone help please?
running vista, pc seems to be working fine but found but avg found a virus so I thought a system restore would help to remove it so,
have been trying to do system restore, get this message after ,
system restore did not complete successfully an unspecified error occurred during system restore
avg has in virus vault this
IDP. trogan. CA237098
infected -c:\windows\system32\rundell32.exe - file or directory
deleted- c:\windows\system32\rundell32.exe - process
deleted moved to virus vault- c:\windows\system32\rundell32.exe - file or directory
healed –hkeylocalmachine_\software\microsoft -registry key
could someone point me in right direction to get system restore working please and tell me why it isn’t at moment, is it something to do with avg and virus?
would I be able to just delete the virus in avg? then
Can I turn system restore off then take a new restore point if I do delete the virus?
thanks woodchip for telling me its not a virus, I've learnt a bit more thanks to you,
Fruit Bat /\0/\ have done what you said with sfc, its completed but not said its replaced or repaired anything, would it have just done repaired/replaced automatically? if so I will delete the trojan from avg then do a system restore next.
It won't always says its replaced nything especially if replacing from a pre-installed hard drive, otherwise it will ask for theDVd to locate the file from.
You do not need to do a system restore!
Just switch it off and back onagin to get rid of any corrupt restore points.
Sometimes a virus is copied into a restore point (especially in ain a system file - restoring would just bring the virus back again now AVg has moved it to the vault.
Delete it from the vault and forget about it.
If worried let AVG do another scan to check everything is OK.