Thanks for your help but as Iam not that computer literate I managed to follow the first set of instructions to find the missing files but they were not there so I went to extract the missing files but what do I type in the "file to restore" "restore from" & "Save file" boxes ====================================================
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File to restore: jscript.dll or vbscript.dll
Restore from: actually you would be better clicking Browse at this point.