System Restore doesn't work

  twitcher 15:48 06 Jun 2008
Locked

I have just purchased a new HP PC running Vista Home Premium. I have had major problems with the new system, one of which is that System Restore won't work properly. It will load (after about 5 minutes) and will create a new restore point but, when I try restore to an earlier time, it goes through the motions for about 10 to 15 minutes but fails to restore. I get a message saying that due to an error (unspecified) no files were changed. Can anybody help please?

  Terry Brown 15:51 06 Jun 2008

My suggestion, Do not mess about with it, contact the retailer as it a faulty item and demand a replacement or your money back.
Terry

  crosstrainer 15:52 06 Jun 2008

Have a look here:

click here

Enter make and model, or you can email them. The machine is new, so they should help you. It's under warranty, so contact them first.

  twitcher 10:00 07 Jun 2008

Many thanks, I've started by emailing HP and see what they come up with.

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