system restore

  blueforever 18:13 27 Aug 2007

hi can any one help me i am trying to do a full system restore when i put discs in drive nothing happens are they supposed to start automaticalley also i have just bought a new moniter the disc i got with it wont rin either i need to do the restore because my pc keeps crashing then i get message bad pool caller error dont know what to do thanks

  LAP 18:43 27 Aug 2007

Have you tried 'safe mode' ?

  STREETWORK 19:02 27 Aug 2007


You did not remove the old drivers for the other monitor and the PC is trying to use it.

1. Uninstall the old monitor drivers.
2. Reboot. (windows will load a generic driver)
3. Install the new drivers from the CD.
4. Reboot PC.

If this does not work then download and install them from manufacturers website.

Next thing to do is to update the graphics drivers from the manufacturers website as this can cause problems you are experiencing.

  skidzy 22:58 27 Aug 2007

Do any cd/dvd's run ?

Check your bios is set to boot from cd/dvd first as opposed to hdd.

Boot order,should look like:

usb (if availble)

If further problems with the dvd drive and missing from My Computer:

Missing cd/dvd drives can be normally associated with the removal of burning software such as Nero/Roxio/Sonic/Easy CD Creator etc.
And not showing the drive in My Computer.

Try the below link ,if still no luck follow the Procedure of removing the upper and lower filters.

Reset the cd/dvd drives in Windows Explorer using the below tool from Doug Knox

click here

If no joy with the above fix,try the Microsoft Guided Help

click here scroll down to the Guided help download and follow the instructions.

If still no joy,follow the manual fix below.

If you have further any error codes,please post them.

Restore Missing CD/Dvd Drives

Missing cd/dvd drive
If it is showing an error code:
Code 19, Code 31, Code 32, Code 39, or Code 41
, delete the drive.

Then follow these directions for clearing the Upper/Lower Filters: (might want to print this out)

1. Click on Start --> Run --> and type in 'regedit' followed by the enter key ( if Vista Start search or windows+R )
2. Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it (or
3. clicking the "+" next to it.)
4. Expand the "SYSTEM" Key
5. Expand the "CurrentControlSet" Key
6. Expand the "Control" Key
7. Expand the "Class" Key
8. Please look for a key containing the following string of letter and numbers:
9. High light this key by left clicking once on it
10. On the right hand side you are looking for "UpperFilters" and "LowerFilters" under the "Name" column, once you find these please delete them by right clicking on them and choosing "delete"
11. Please exit the registry by clicking on the "X" in the top right hand corner of the screen

Reboot your computer

.If in any doubt editing the registry,please create a System Restore point first and also backup your registry....The guidedhelp from Microsoft on backing up the registry is a good lesson for anyone to learn. click here

Creating a System Restore point:

Start/All Programs/Accessories/System Tools/System Restore…follow the prompts.

Further to this:

If you are planning a restore/recovery to factory settings.

Try tapping F11 0r possibly another F number like 10 etc on startup.
If you have a hidden partition,this may give you three options to restore/recover/repair.

Im assuming xp !

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