System often hangs during startup

  Scooby7 20:44 26 Sep 2003
Locked

I have used Norman Virus Control for a long while but recently also added Zone Alarm. Since then my system never closes down correctly - comes up with a fatal error message. Last week I installed Tiscali Broadband which works great - when I get in. Unfortunately booting up is only successful once in every four or five attempts. The system appears to hang prior, or whilst, attempting to load Lotus Suite. I haven't done anything with Lotus - the only thing I can think I did was try to uninstall Zone Alarm, an action which was unsuccessful. A pretty sad situation - if anyone has any ideas at all (keep them simple please) I would be very, very grateful.

  Joanne_1 00:30 27 Sep 2003

Go to 'start' 'run' then type msconfig, 'enter key' and go to the 'startup' tab untick lotus smartsuite and anything else related, if you use winxp then you should untick everything except virus checkers or firewalls. Restart the pc and that should cure the problem as it sounds like you have things running and conflicting.

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