system mechanics stopped working

  habs2habs 14:28 10 Jan 2010
Locked

hi everyone

please i need your help.

I have windows7 home premium
intel Q6600 quad core
direct x 10.1

I have been using software calling:system mechanics version9.5.5(latest version). with no problem at all.

So far i had problem with this software getting so slow to open up.

i wrote to technical support for iolo website.

I followed all the information from technical support to solve this problem:

-uninstall the software using add,remove program
-delete the entry from registry
-delete the folder from program file
-redownload the software from there website through my account with them.

so far i uninstalled and reinstalled this software 7 times,doing all the information above.

When i installed the software,and double clicked the icon to open the program immediately an error come up:

SysMech.exe has stopped working
compatibility issue with windows7

But in iolo website they said it is compatible with windows7.

I right click on the icon,property,compatible,and all the software had full control permission.

I don't know what to do next?

I really have had enough wasting my time trying to solve this problem.

I hope you can help me please

I wish to recieve reply from you very soon

thank you so much in advance

My kindest regards
habs2habs

  GaT7 16:12 10 Jan 2010

Try installing it and/or running it in compatibility mode for Vista click here. G

  habs2habs 16:26 10 Jan 2010

I have done that already,nothing worked.

please help me

thank you a lot

  GaT7 16:37 10 Jan 2010

You said, "compatible,and all the software had full control permission."

But did you put a tick in 'Run this program in compatibility mode for' AND select Vista from the drop-down menu?

And did you do it for BOTH the install file BEFORE installing, AND the program's executable AFTER installing? G

  habs2habs 16:42 10 Jan 2010

Yes,i put a tick for(run this program in compatibility mode for vista) ,and selected vista sp2 from drop down menu>

please what do you mean:

And did you do it for BOTH the install file BEFORE installing, AND the program's executable AFTER installing?

how can i do that please,

thank you again

  GaT7 16:49 10 Jan 2010

1. Before installing, right-click the Setup file & put a tick in 'Run this program in compatibility mode for' & select Vista from the drop-down menu. Save changes.

2. Install the program.

3. After installing, right-click the program's executable file (in C:\Programs Files\System Mechanic\ ??) & put a tick in 'Run this program in compatibility mode for' & select Vista from the drop-down menu. Save changes.

4. Now try to run the program.

G

  habs2habs 19:16 10 Jan 2010

nothing worked at all.

I followed everything you've told.

In the program files/system mechanics/(right clicked>properties>>i gave full permissions and full control for system mechanics>apply.

Tried to open system mechanics,the same error as before.

please help me as you always did

My kindest regards
habs2habs

  GaT7 19:46 10 Jan 2010

"i gave full permissions and full control for system mechanics"

Permissions not required.

Use Compatibility Mode each time. G

  habs2habs 20:42 10 Jan 2010

thank you again.

whatever i am using permission of full control or compatibility nothing worked.

please what do you think is the problem?

thank you for your help in advance.

habs2habs

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