But have the same experience of Iolo as you do.
Asking them for assistance is like pulling teeth -only more painful!! I gave up contacting Iolo for help some time ago & just mess about now until I can get it to work - or I just don't bother with that particular add on. The problem is that the package is, on the whole, very good at its job so I have no desire to remove it just because the technical help is nearly non-existant.
What is the issue - just in case I have already found a work around? ....