System Lock Up

  KimW 16:59 12 Jul 2003

Every time I attempt to start Word 2000 I get the message "There is not enough free memory to run this program" the system then locks up and i can't open anything. I am running ME and have 128 Ram. I have no other programs open can you help please.!!

  LAP 17:52 12 Jul 2003

KimW, I'm no computer expert but have you loaded any software that may be conflicting with Word. If so uninstall it and try Word again..Lap..

  VoG II 17:54 12 Jul 2003

The default document template is corrupt.

Search for the file NORMAL.DOT - you will need to use the option to display hidden files and folders.

Rename it to ABNORMAL.DOT

Start Word.

  LAP 19:49 12 Jul 2003

KimW, would you please let us know what the answer was, if your resolved your problem. I have a lot of catching up to do and every little helps. ta ..Lap..

  VoG II 20:06 12 Jul 2003

Via e-mail: Did what you said and alls now fine.

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