yesterday hubby dowloaded a movie and withit a bundle of stuff linked with virus heat, ive seen on another thread how to remove and will try this when i get home, ( if i can get next access in time to down load as my browser being hijacked after 2 pages also,
my query is tho that my profile on xp has gon wrong and reverted back to and old version and all my documents missing ( this is when i link in to my name on xp log on page) now i have found all my doucments and pics on my pc, but some thing has happend and an extra profile has appeared when i go in to the info ( my usual profile is nicki and the new one is nicki.fletchi) the new one does not shouw in the control pannel so i cant delete account that way, i tried system restore but it failed , i guess as i still have infections on my pc. if i try that again when my pc clean will this work?? or any other advice ???
1/Click Start and then click Turn Off Computer. 2/In the Turn Off Windows dialog box, click Restart, and then click OK. 3/As your computer restarts but before Windows launches, press F8 repeatedly. 4/Use the arrow keys to highlight Safe Mode, and then press ENTER. 5/If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER. Note: If Windows launches before you can choose a safe mode, restart your computer and try again PS/ Sometimes it maybe the F5 key