sync speeds

  cookie1954 11:10 21 Aug 2009

Hi have been using a Netgear DG834 v3 ADSL Modem Router for years with no problem but i decided to go Wireless so i purchased a Netgear DGN2000 i installed properly but i have noticed the sync speed on the DGN2000 is a lot slower than the DG834 is there a reason for this and can i tweak the DGN2000.
System is:

NZXT Lexa blackline red
Gigabyte GA-MA790X-UD4P (rev 1.0) mobo
AMD Athlon(tm) 64x2 Dual Core Processor 6000+ 3.00ghz
4gb ddr2 6400 800mhz ram
XFX HD 4870 X2, PCI-E 2.0, 3600MHz GDDR5, GPU
Corsair 750 PSU
Zalman 9700
Cd Writer
DVD Writer
5.1 Surround speakers
Windows Vista Home Premium

any help would be appreciated i have e-mailed Netgear but no answer yet.

  ambra4 12:54 21 Aug 2009

Question said by first time user of ADSL Wireless Broadband

With a hard wire system the LAN card connect speed is 100Mbps

A Wireless system connect speed can verity between 0Mbps -54Mbps depending on the distance, amount and thickness of walls, quality of signal etc

The normal connect speed on a laptop build in wireless card or USB adapter is 54Mbps on older laptops with build in wireless cards the connect speed is 11Mbps

Using a build in normal wireless card or adapter to connect to a 108Mbps, 125Mbps, 300Mbps, wireless router will still only connect at 54Mbps

You must purchase a separate108Mbps, 125Mbps, 300Mbps, USB adapter or PCI card for each wireless device you want to connect at that speed.

Using a wireless connected computer for setup is Not recommended to access router setup at any time.

The PC hard wire to the router does not have to be on for the wireless system to work

Once the router is on all wireless devices should have local and Internet access

You cannot see the wireless system from a hard wire PC only the Local Area Network Connection

You should not have both the LAN and Wireless on the same PC connect at the same time.

As this can causes conflict within the router

  cookie1954 13:28 21 Aug 2009

Hi ambra4 both the routers are conected to the main pc by wire at time of testing the only thing that is different is the Routers i have even tested a Thomson TG586 v7 and that has a slower sync speed than DG834 v3, before i went wireless i had a far better sync speed and could download drivers and stuff a lot faster, i am sorry for any ignorance as i am new to wireless routers.

  ambra4 15:01 21 Aug 2009


What you are saying is that with the “Netgear DG834 ADSL Modem Router” connected you

have a XXX download speed, but with the “Netgear DGN2000 Wireless-N Router Modem”

connected you now getting a slower download speed

Is that correct?

  cookie1954 18:14 21 Aug 2009

Hi ambra, yes that is exactly the problem do you have any ideas, the difference can vary but usually from 700kbps to 1100kbps it might not sound much but i dont have a fast connection speed so every little kbps helps.

  ambra4 05:09 22 Aug 2009

How are you setting up theDGN2000 using the Smart Wizard® Installation CD or doing a manual set up

You can download the set up manual at Netgear website if you do not have one

click here

On page 17 it tell you on how to Set Up Your Router for Internet Access

Go into the “Basic Settings Section” on the router and post the setting that is shown

“Do Not Change Any Setting”

Just list the settings I need to know the router settings

Sample of a router setting

Connection Type = PPPoA

Encapsulation Method: VCMUX

VPI: 0 / VCI: 38

Authentication: Auto

Keep Alive: On

User Idle Timeout: 4320


QoS: On

User Name & Password that you presently use to access your ISP service

  ambra4 05:11 22 Aug 2009

No need to list the user name or password

  cookie1954 10:49 22 Aug 2009

Hi ambra4 i hope this is a help to you,

Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 1201 1540 0 364 2913 00:08:11
LAN 10M/100M 47621 25308 0 512 88 16:19:42
WLAN 11M/54M/270M 445657 408638 0 5463 2150 16:19:18

ADSL Link Downstream Upstream
Connection Speed 2112 kbps 288 kbps
Line Attenuation 63.0 db 31.5 db
Noise Margin 12.3 db 23.0 db

Connection Type: PPPoA (PPP over ATM)
VC.Based VPI.0 VCI.38
User Idle Timeout (in minutes) 0
NAT: On.
I setup the DGN2000 using the installation CD.

  MogsyDude23 18:19 22 Aug 2009

Going by the stats you have provided your SNR margin on your download is a tiny bit high. (12.3db). I work for an ADSL ISP and I fix line faults like this.

If your ISP is an LLU Provider (Sky, AOL, BE, O2 etc...) Then you can give them a call and ask them to adjust your noise margins to fit the line profile.

Also your Line Attenuation on your downstream is the highest it can be (63.0db). This means you have a long line from your exchange and it is causing high loop loss on the line. Nothing can be done about this unless you asked BT veryyyy nicely to move the exchange closer to you! lol (Which anyone who has ever dealt with BT will know they refuse to do anything you ask them)

But with the SNR Margin you can do some basic check in your house to try and lower it yourself. You can check for things plugged into your phone line (Sky TV, Fax, Alarms etc...).

Also the Netgear DG834G uses a Broadcom chipset which is better at handling lower broadband signals (High SNR/Line Attentuation). So to be honest if you are looking for a Netgear router with better wireless range I would suggest using a Netgear DG834GT (Super Wireless).

If you need anymore help let me know :-)
(Hope this helps though lol)

  cookie1954 22:04 22 Aug 2009

Hi MogsyDude thanks for the advice do you think i should get arround the same sync speed as my DG834 (non wireless) if i change to the Netgear DG834GT (Super Wireless), or would any DG834 v4 or V5 be just as good o by the way my ISP is the one that has just been taken over and it starts with a T.
lol cookie
P.S. I use a ADSL Adaptor Front Plate.

  MogsyDude23 16:47 23 Aug 2009

The v4/v5 don't use Broadcom chipsets so I would stay away from them. But yes you will get the best sync speed out of the Netgear DG834GT (May even be a little bit better!)

With the Netgear DG834GT, you get a custom firmware and you can manually adjust the SNR Margins on your line. (I have used it before I bought my Linksys router, and it works perfectly!!) You can get it from here...

click here

When you say you are using an "ADSL Adaptor Front Plate", is it a pre-filtered socket or a BT iPlate?

You want to remove everything from evey socket in the house and plug your router directly into your test socket (if you have one). Then let the router connect to the internet and see if your SNR Margin has lowered.

Let me know how you get on.

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