i've recently used the recovery partition to get my friend's laptop to factory settings. unfortunately, the @ symbol doesn't work or the question mark or the plus symbol.
Also the norton antivirus and Aol programmes do not apear in the list of Revo uninstaller programmes.
When you said you had set everything to UK, Did you do this bit?
Control Panel -> Regional and language Options -> Languages tab -> Click on 'Details' and set both the 'Default input language' and the 'Installed services' (the keyboard) to UK -> click on 'Apply' and 'OK'