Hi - I moved from BT to o2 a couple of years ago but have just found, via mail2web, that there are about 300 emails sitting on the BT server. (I did contact the majority of the senders at the time of the switch, but obviously to no avail).
Is this usual, or should cancelling my account with BT put a stop on the server?
Fruit Bat /\0/\ is right. Paid-for accounts are often closed more or less immediately, but if your previous account was a "pay as you go" it will exist for ever. (If someone knows a way of getting rid of such things I'd welcome the information) And as he says you will find most of the 300 are spam. But there is another factor at work here: you say you told people about your change of address; experience shows that some of them will not have taken note of your information; some will have entered the new address into their contacts/address book; but a LOT will have left your previous address in their contacts/address book (quite a lot of them won't know HOW to delete a defunct address) and will use both, randomly. My advice would be to check if any of the people using the old addres are people you want to hear from and then send those people instructions on how to delete your old address.