svc.exe deleted by antivirus help

  computerdiv 11:55 14 Jan 2011

hi all, my antivirus deleted svc.exe file and I don't know how to replace it. can any one tell me how to do this thankyou.

  robin_x 12:14 14 Jan 2011
  robin_x 12:16 14 Jan 2011

Also, in general, you can set your AV options to keep a copy of deleted files in a quarantine folder.

If a vital file is ever deleted, you can restore from quarantine.

Don't think you should in this case.

  rdave13 12:19 14 Jan 2011

I have quite a few svchost.exe running but no svc.exe. This could have been a trojan.

  computerdiv 13:23 14 Jan 2011

sorry my mistake with the file name it is infact issues are now as follows;

slow to boot issue
no start menu
unable to use system restore
unable to use antivirus scanners adaware,malwarebytes.

I can access task manager and tried the above programs using this method.

Do I have to reload the svchost.exe file from winxp recovery disc?

  robin_x 14:29 14 Jan 2011

Does this help?

click here

  computerdiv 18:05 16 Jan 2011

I am not using mccaffee. I use nod32 on xp. I can't use internet either.

  computerdiv 23:06 16 Jan 2011

I have 4 svchost processes running at 1 time and have read up that this is ok to be happening and that it is not a virus. on the other hand I have deffinately picked up some thing viral as I have all kinds of malfunctions going on as stated in previous posts. this is a copy of my hijackthis file so can anyone spot what's wrong please.

Logfile of HijackThis v1.99.1
Scan saved at 22:53:22, on 16/01/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\EDIMAX\Common\RalinkRegistryWriter.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\EDIMAX\Common\RaUI.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = click here
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = click here
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = click here
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = click here
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = click here
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = click here
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: IDMIEHlprObj Class - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - F:\Program Files\Download tools\Flashget\jccatch.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [VistaDrive] C:\WINDOWS\VistaDrive\VistaDrive.exe

  computerdiv 23:07 16 Jan 2011

O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "F:\Program Files\I-tunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Flashget] F:\Program Files\Download tools\Flashget\flashget.exe /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O4 - Global Startup: Wireless Utility.lnk = C:\Program Files\EDIMAX\Common\RaUI.exe
O8 - Extra context menu item: &Download All with FlashGet - F:\Program Files\Download tools\Flashget\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - F:\Program Files\Download tools\Flashget\jc_link.htm
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - click here
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\wpdshserviceobj.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\ekrn.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Unknown owner - C:\Program Files\Google\Update\GoogleUpdate.exe" /svc (file missing)
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Ralink Registry Writer (RalinkRegistryWriter) - Ralink Technology, Corp. - C:\Program Files\EDIMAX\Common\RalinkRegistryWriter.exe

  rdave13 23:29 16 Jan 2011

Most of us aren't qualified to read or advise on a HighjackThis log. You'll need to join a specialist forum for this. Quite a few around if you search for 'malware removal specialist' forums'.
You don't state what Operating System you have so here goes;
XP, need disc, run, type sfc /scannow (space between 'c' and '/' important
Vista and Win 7, in start search bar type 'cmd' without the quote marks.
In list right click CMD and select 'Run as administrator'.
Type sfc /scannow (space between 'c' and '/' is important.

Once run it might state that some files have been repaired (hopefully).
Type 'exit' with ought the quotation marks.

  rdave13 23:32 16 Jan 2011

'with ought', blooming spell checkers. Should be 'without' .... apologies.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware 17 R4 2017 review

These brilliant Lego posters show just what children's imaginations are capable of

Mac power user tips and hidden tricks

Comment réinitialiser votre PC, ordinateur portable ou tablette Windows ?