Supplier Suggestions

  johndrew 14:13 29 Sep 2011

I have been having problems with my 6 year old XP Pro PC of late and all efforts to diagnose the cause have, to date, failed. As a result it seems the most cost effective option is to move on to a W7 Professional machine (I need 'Professional' to run my XP software) rather than spend money on various hardware replacements to this one in the hope of curing the problem.

Given the current parlous state of the economy where many businesses (including the providers of PCs) are not as healthy as we should all like, I am looking for suggestions/advice on any reliable company that could provide a reasonable specification PC with W7 Professional (ideally a full version) and support if necessary.

I feel certain there are many who have had dealings with such suppliers and are willing to pass on their experiences. Similarly if there are any who should be avoided, such advice would be welcome.

Many thanks in anticipation.

  Nontek 14:21 29 Sep 2011

Give a try, well known on this forum, have a very good reputation.

  Terry Brown 14:39 29 Sep 2011

In the past, I have used Microdirect, however the offically went bankcrupt in June 2011 and have been taken over by a new company.

Wether the new company is as good as the old, waits to be seen, however they are still trading under their old name. Your choice.

I have also bought from Novatech, and their delivery service is excellent as are the quality of their goods, however if you have a fault / problem, the backup is rather slow in responding.


  wiz-king 16:01 29 Sep 2011

I have used Novatech for my last three purchases with no problems. PC's worked straight of of the box, I dont know who good their support is as I havent needed it.

  Fingees 16:20 29 Sep 2011

I have both bought and built computers over the years from Novatech, and recommend them , and their after sales service, and advice .

All the best

  Woolwell 18:44 29 Sep 2011

Another PC mag rated Chillblast as best for customer service. However one of your questions relates to whether any company will be around. I don't think e can answer that.

  hastelloy 19:59 29 Sep 2011

For myself and friends, I've had 3 PCs and a laptop from Novatech in the last 14 months. I did have a problem with both DVD burners faulty in 1 PC. The replacements arrived the morning after I rang them. I still have the faulty ones as they didn't want them back and, being me, I can't bring myself to throw them away!!

  johndrew 13:30 01 Oct 2011

Does any one have any information on PC Specialist by any chance?

  Sea Urchin 13:45 01 Oct 2011

I've always bought from PCSpecialist - and have been very happy with the outcome. Communicating with them during the build is very easy and efficient - more than can be said for some suppliers. For me the crunch selling point is that they offer support for your machine for life.

Looking back to some old posts on this forum they did come in for some criticism, but I would suggest that the points made were either incorrect at the time or have since been addressed satisfactorily.

It's also worth looking at their testimonials link.

  johndrew 14:32 11 Oct 2011

Many thanks to all. I am considering my options.

This thread is now locked and can not be replied to.

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