sudden shutdown

  bert52a 16:36 23 Jul 2009
Locked

I was watching bbbciplayer through my laptop connected to digital tv with a vga lead.The picture and sound were fine and suddenly the laptop shutdown and tried to restart. on the black screen i got this message
SiS900 PXE Bootrom v1.09 Hook Int19


CLIENT MAC ADDR: 00 16 EC A9 ZE 10 GUID: 00020003-0004-0005-0006-000700080009
PXE-M0F: Exiting Intel PXE ROM

Reboot and Select proper Boot device or insert Boot Media in selected Boot device and press a key.

Completely out of my depth here. Any ideas?

  bert52a 16:39 23 Jul 2009

windows xp forgot to say

  lotvic 17:21 23 Jul 2009

It does not sound good you usually get this message when the CMOS can not detect a hard drive (it may have died)
click here click here
or google search results click here=

  chub_tor 17:27 23 Jul 2009

lotvic is right as it sounds as if your laptop is trying to boot to your ethernet controller instead of your hard drive. Do you know how to get into your BIOS and change the boot order to see if the hard drive is one of the devices listed. If not post your laptop model and someone will advise you.

  bert52a 21:17 26 Jul 2009

thanks for the help.I checked the links and tried to get into the bios.I tried f2 and it didn't open the bios but it did cause windows to restart and now it's working fine-although the same message has come up twice when i use f2 it starts up ok

  bert52a 21:20 26 Jul 2009

why do so many companies sell laptops without windows installation disk- it's not just me -on the net it seems to be the norm to do this. judging by the number of people who are stuck with similar probs.

  lotvic 18:45 27 Jul 2009

You should have on your laptop a little program that enables you to burn your own recovery CD/DVD

What make of laptop is it?

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware 17 R4 2017 review

These brilliant Lego posters show just what children's imaginations are capable of

Mac power user tips and hidden tricks

Comment réinitialiser votre PC, ordinateur portable ou tablette Windows ?