Sudden Email problem!

  darkster 16:56 10 Dec 2004
Locked

Hi all,
I have just started experiencing email problems on one pc on my LAN. Outlook Express will receive mail but not send it. No settings have been altered, no viruses are on said PC and the email accounts are working properly through another PC on my LAN. Internet access works ok too. Please Help!!!

  Diodorus Siculus 17:09 10 Dec 2004

Even though you say that no settings have been changed, it might be worthwhile deleting the account and reinstating it.

  darkster 17:23 10 Dec 2004

I've checked the account through the Guest profile and it sends and receives! I can't understand why I won't work through the other profile.

  Noelg23 17:45 10 Dec 2004

sorry but do you have Norton installed on that PC? just there is alot of stuff going around about Norton causing problems with sending emails...this has only been in the last 24hours tho...

  darkster 17:55 10 Dec 2004

Yes, I've got Norton Internet Security 2004 on that PC. Mind you, I've got it on the other PC and I can send and receive on that one.

  Noelg23 17:57 10 Dec 2004

have you done any updates in the last few days at all?

  darkster 17:59 10 Dec 2004

Last Automatic Liveupdate was about six days ago on the problem PC

  Noelg23 18:04 10 Dec 2004

well ok...when did this problem actually start?

  darkster 18:05 10 Dec 2004

Thanks for your time Noelg23. The problem started last night.

  Noelg23 18:10 10 Dec 2004

yep sounds about right...ok try a system restore. I gather you have Windows XP?

  darkster 18:15 10 Dec 2004

Yes I'm running XP. I'll have to get back to you on that one, as I've got to go out now. Thanks.

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