ive just changed over to wanadoo b/band and am waiting for it to be connected, my stupid question is shouldnt it (the silver speed touch box) be plugged into some thing else ie a phone cable? the usb leads plugged in, its 12 days today you see and iwas told it would be on in 10
The modem [Silver box] Should be plugged into your PC via the USB cable and into the phone line via an ADSL filter.
You should have been sent one/two of these filters with the modem. Plug one of the filters into your main phone line socket and your phone into the phone outlet of the filter, your modem into the ADSL outlet of the filter.
Install the software for the modem before connecting it to the PC, you will probably see a message on screen telling you when to plug the USB lead into the PC. Was there no instructions at all with your modem pack?
the Phone Jack you describe is either fro your 56K Modem whcih is like pointless now, or it could be the 10/100 Lan connections for networking 2 PC's together. Very similar looking but most likely to be modem connection for a 56k line. Fear not. It is sounds like you are set up right.
JOOI - click on start/all programs/startup. Is the connection program there?