Morning Guys. I have a corrupt stuck email in the outbox in outlook express so whenever I open OE it just sits there doing nothing for hours because it is trying to send this corrupt message. The ISP is blueyonder/virgin. The computer and web works fine otherwise and I can access emails via webmail ok. Virgin helpdesk cant help as they say it is down to a software problem. So does anyone know how I can get rid of this email please? Op sys is winxp.
Webmail does not show an outbox so I cant delete mail there. As its trying to send from my computer the file must be on my computer somewher. I have found OE in the program files but dont know which one to delete. Anyone have any ideas please? Jane.
Hi, You have a damaged outbox folder do this to delete the folder and to create a new one,
You can create a new Outbox folder using the following steps: 1. Exit Outlook Express. 2. Search your hard drive for Outbox.dbx and delete this file. 3. Restart Outlook Express. A new empty outbox folder is created automatically.